Key Principle:
Youth benefit from continuous quality improvement systems that include measurable goals aligned with children, youth and family needs.
- Written measurable goals are aligned to the program’s mission statement and purpose.
- Regular assessments of program activities, staff performance, and youth and family satisfaction are relied upon for program planning and continuous improvement.
- Quality improvement is an established part of the organizational culture, engaging youth, staff, volunteers, families and leadership in the process.
- Program uses assessment tools that are valid, reliable and aligned with quality and desired youth outcomes.
Examples of the Standard in Practice:
- Families are given the opportunity to evaluate the program, at least annually, and the results are used for systematic program improvements.
- Youth give oral and written feedback on program activities.
- Every program activity is written with clear goals and objectives.
- Program administrators and staff have regular assessments built into yearly programming and use resulting data to plan for future improvement.
